Privacy Policy

PayMyMailbox.com

Effective Date: April 28, 2026

1. Introduction

PayMyMailbox.com ("Platform," "we," "us," or "our") is committed to protecting the privacy and security of personal information.

This Privacy Policy describes how we collect, use, disclose, and safeguard information when you access or use the Platform.

This Policy applies to:

  • Mailbox Customers (individuals making payments), and
  • Mail Centers / Commercial Mail Receiving Agencies (CMRAs) (businesses using the Platform)

By using the Platform, you acknowledge that you have read and understood this Privacy Policy.

2. Scope and Role of the Platform

PayMyMailbox.com operates solely as a technology service provider.

We:

  • Provide software tools that enable Mail Centers to accept payments
  • Facilitate communication and transaction workflows

We do not:

  • Act as a bank, financial institution, or money transmitter
  • Process or store payment card data
  • Receive, hold, or transmit customer funds

All payment transactions are conducted directly between Mailbox Customers and Mail Centers through third-party payment processors such as Stripe.

3. Information We Collect

3.1 Information Provided by Users

Mailbox Customers:

  • Name
  • Email address
  • Phone number
  • Mailbox number (PMB)
  • Transaction references or identifiers

Mailbox Centers:

  • Business name
  • Contact information
  • Email address
  • Phone number
  • Business address
  • Account configuration and operational data

3.2 Payment Information

Payment data is collected and processed exclusively by third-party providers such as Stripe. PayMyMailbox.com does not collect or store full credit card numbers, CVV or security codes, or bank account credentials.

3.3 Automatically Collected Information

We may automatically collect:

  • IP address
  • Device identifiers
  • Browser type and version
  • Operating system
  • Usage patterns and interaction data
  • Access timestamps

3.4 Cookies and Similar Technologies

We use cookies and related technologies for:

  • Session management
  • Platform functionality
  • Performance and analytics

Users may control cookie settings through their browser; however, disabling cookies may affect functionality.

4. Use of Information

We use collected information to:

  • Provide, operate, and maintain the Platform
  • Facilitate transactions and communications between users
  • Improve performance, usability, and security
  • Respond to inquiries and provide support
  • Detect, prevent, and investigate fraud or misuse
  • Comply with legal and regulatory obligations

5. Disclosure of Information

5.1 To Mail Centers

Information is shared with the applicable mailbox center to identify the correct mailbox account and apply payments appropriately.

5.2 To Service Providers

We may share information with trusted third-party service providers that perform services on our behalf, including:

  • Hosting providers
  • Analytics services
  • Email delivery services
  • Payment processors such as Stripe

Such providers are expected to use information only as necessary to provide services.

5.3 Legal and Regulatory Compliance

We may disclose information where required to:

  • Comply with applicable laws, regulations, or legal processes
  • Respond to lawful requests from government authorities
  • Enforce our agreements
  • Protect the rights, property, or safety of PayMyMailbox.com, users, or others

5.4 Business Transfers

In connection with a merger, sale, financing, or acquisition, user information may be transferred as part of the transaction, subject to applicable confidentiality obligations.

6. Data Retention

We retain personal information only for as long as necessary to:

  • Fulfill the purposes described in this Policy
  • Comply with legal and regulatory requirements
  • Resolve disputes and enforce agreements

Mail Centers are independently responsible for maintaining their own business and regulatory records.

7. Data Security

We implement commercially reasonable administrative, technical, and physical safeguards designed to protect personal information. However, no method of transmission or storage is completely secure, and we do not guarantee absolute security.

8. User Rights

Subject to applicable law, users may have the right to:

  • Request access to their personal information
  • Request correction of inaccurate data
  • Request deletion of personal information, subject to legal limitations
  • Opt out of certain communications

Requests may be submitted using the contact information below.

9. Third-Party Services

The Platform integrates with third-party services, including Stripe. PayMyMailbox.com does not control and is not responsible for the privacy or data practices of such third parties. Users should review their respective privacy policies.

10. Children’s Privacy

The Platform is not directed to individuals under 18 years of age, and we do not knowingly collect personal information from minors.

11. International Data Transfers

All data is processed and stored in the United States. By using the Platform, users consent to the transfer of information to the United States and the application of U.S. laws.

12. Florida-Specific Notice

PayMyMailbox.com is operated from the State of Florida.

To the extent applicable:

  • This Privacy Policy shall be interpreted in accordance with Florida law
  • Any disputes related to privacy or data use shall be subject to the jurisdiction of courts located in Florida
  • Users waive any objection to venue in Florida courts, to the extent permitted by law

13. Limitation of Liability

To the maximum extent permitted by applicable law, PayMyMailbox.com shall not be liable for:

  • Unauthorized access to or use of personal information
  • Acts or omissions of third-party service providers
  • Security breaches beyond our reasonable control
  • Indirect, incidental, or consequential damages

14. Changes to This Privacy Policy

We may modify this Privacy Policy at any time. Updates will be posted with a revised effective date. Continued use of the Platform constitutes acceptance of the updated Policy.

15. Contact Information

For questions, requests, or concerns regarding this Privacy Policy:

PayMyMailbox.com
Email: legal@paymymailbox.com